Company Founded
Meet MONEXgroup
Your Trusted Partner
For over 20 years, MONEXgroup has delivered innovative payment solutions to merchants across North America. From smart POS terminals and unattended kiosks to flexible online payment options, we offer advanced products at competitive rates. We support businesses in-store, online, on-the-go, and unattended, with dedicated service before, during, and after the sale to ensure complete customer satisfaction.
Strength in Numbers
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Our Commitment
We believe payment processing should be simple, transparent, and fair, not costly or confusing. Our nimble, people-first culture drives how we support merchants and build our team. We are committed to give you a seamless experience with dedicated support every step of the way, so that your business can thrive.
Our Foundation
We’re a values-driven company that leads by example, supports our community, and does what’s right, even when it’s hard. We endure where others quit, fueled by passion, intelligence, and teamwork. Trust is our foundation, earned through integrity and lifted by collective effort. We build with care, solve with creativity, and always push for better.
Mission
We leverage decades of industry experience to develop customized, innovative payment solutions that drive competitive advantages for businesses.
Vision
MONEXgroup is dedicated to advancing our partners’ payment solutions and maximizing their revenue potential.
Values
Innovation. Quality. Integrity.
Our Promise
We leverage our unique market position to deliver full-suite, custom payment solutions that help businesses streamline operations, reduce costs, and maximize ROI. Our custom-tailored, technology-driven approach ensures every solution is built to support growth and long-term success.
Shaping the Future of Payments
Key Milestones in Our Journey
Company Founded
First unattended solution introduced through apartment laundromat operators.
Contactless solution implementation for Visa, Mastercard, Interac (card agnostic).
First Contactless-Only solution introduced in North America.
Unattended Payment Solutions at Gas Stations and Vacuum Pumps.
Contactless-only Unattended Payment Solutions introduced to coin-operated self-serve car wash locations.
Expanding contactless-only Unattended Payment Solutions to coin-operated self-serve parking, untraditional vending, and charities.
Implementing Unattended Payment Solutions for the non-traditional vending sector.
Second generation touch screen payment device introduced to the Unattended payment solutions sector.
Pioneering an IoT device that enables simple relay control, perfect for upgrading coin mechanisms, gates, vending machines, and other non-traditional systems.
Our Guarantee
Best-in-class dedicated support 24/7
Your business doesn’t take a day off, and neither do we. Our expert team is always on hand to provide fast, reliable, and personalized assistance whenever you need it. Whether it’s a technical issue or a simple question, we’re here to keep your operations running smoothly with the responsive, around-the-clock support you can count on.
Transparency and clarity
At the heart of everything we do is a commitment to transparency and clarity. From pricing to service, we believe you should always know exactly what you’re getting; no hidden fees, no confusing terms. Just honest communication, straightforward solutions, and complete visibility every step of the way.
Dedicated portfolio manager
You get personalized guidance and support tailored to your business. Your manager becomes your go-to expert, answering questions, and ensuring you get the most value from your payment solutions. It’s a partnership, built on consistency, expertise, and a clear understanding of your goals.
Full integration at competitive rates
We offer full integration with your existing infrastructure at competitive rates, making it easy to streamline operations without overextending your budget. Our solutions are designed for seamless compatibility and long-term value: no trade-offs, just performance and affordability.
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Trusted by Major Brands
Join the thousands of business owners who have made the switch to MONEXgroup.
Full Suite of Payment Solutions
Enjoy excellent customer service that will help you at every step. Integrate multiple revenue streams, all through one trusted partner. We are committed to providing outstanding customer support, driving cost savings, and enhancing business efficiency with a nimble approach.
24/7 Customer Support
Dedicated Account Manager
Real-time monitoring and troubleshooting
One partner for unattended, attended, and online
Competitive pricing and simplified rates
Next business day bank deposits
Robust and customizable online reporting tools
Remote configuration
Don’t just take our word for it!
See what our satisfied clients are saying about their experience in partnering with MONEXgroup for payment processing.
We had a great experience with MONEXgroup. We purchased a waterproof PIN pad for a donations terminal, along with related payment processing equipment, and everything has been working reliably so far. The setup process was smooth, and the team was helpful and responsive whenever we had questions.
Chris Zota Charity ManagerSetting up an account was quick, and I like the wireless terminal for my salon. I created a list of my services with pricing, and all I have to do is click on the menu item.
Vivian Locke Salon OwnerThe MONEXgroup has A1 class customer service! They respond to emails and calls, and they resolve any situation within 24 hours. I highly recommend their terminals! Thank you, MONEXgroup!
Nick Andromidas Business OwnerKaraina help me transform my car wash by guiding me through the process of getting car readers. I just want to say thanks, MONEXgroup is the best!
Marlon Favors Carwash OwnerGot setup with new machine, super easy for us and customers. Service reps very helpful for everything and we get great rates with transparency on fees.
Henry Cheng Restaurant OwnerThey were easy to work with. Nancy was very professional, helpful and prompt in communicating with me. I'd definitely recommend.
Rolando Streber Carwash OwnerThe team at MONEXgroup has been great to work with, from the sales team to the support team it has been an awesome experience. We have plans to expand our services and we look forward to working with MONEXgroup again.
Kenny Hamm Carwash OperatorVery happy with MONEXgroup! Their sales team is very responsive and honest, which is a breath of fresh air. The customer service person was extremely knowledgeable and patient with me when I called in about my statement. Using them in our family car wash and the readers are working perfectly!
Noel Francis Carwash OwnerI had the pleasure of working with Brendan at MONEXgroup. He was efficient, responsive and provided me with the perfect solution for my business. I definitely recommend asking for him first to have him work on your payment solution.
Jameel David Windows Cleaning OwnerHenry has been incredibly helpful in setting up my terminal! He responded very quickly with troubleshooting some issues for me and got things sorted out. Henry went above and beyond in helping me and contacting risk protection for me and for my terminal up and running again in no time. Would definitely requesting for Henry if trying to set up an account!
Catherine Cho Beauty Salon OwnerSo great working with Nancy! Really goes above and beyond in making things happen and happen on time. Thanks Nancy!
Sheila Vossough Carwash OwnerCan't say anything bad about the MONEXgroup their sales rep was very explanatory and most of all easy to communicate with when needed, setup was a breeze. Oh, not to forget they saved me a lot of money!!
Michael Dragicevic Business OwnerHenry was professional and answered all of my questions patiently and clearly. I switched from Moneris to Clover and I am looking forward to the savings.
Michal Metcalfe Automative Repair Shop OwnerI’m very happy with the Monex card readers. The technician is very helpful, extremely patient and gets everything set up so easily. He makes the difference for customer satisfaction.
Kevin Reilly Car Wash OwnerI’m very happy with the sales rep. He really takes time to explain everything to me. My first language is French, so I really appreciate his job. I give him full appreciation
Fulbert Ahouansou Sacre Coeur Hall ManagerGoogle Reviews (665)
4.5
Average rating score
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We had a great experience with MONEXgroup. We purchased a waterproof PIN pad for a donations terminal, along with related payment processing equipment, and everything has been working reliably so far. The setup process was smooth, and the team was helpful and responsive whenever we had questions.
Chris Zota Charity Manager