More than just
processing payments
Whether you’re exploring new ways to grow or opening a merchant account, MONEXgroup offers more than just payment processing. With real-time reporting, remote support, and customizable solutions, we simplify operations and help boost your bottom line as your one-stop shop for payment needs.
24/7 personalized
Customer Support
Your business does not stop, and neither should your support. Our personalized 24/7 customer support ensures you’re never left hanging, whether your issue is off-hours, during a weekend or a holiday. With direct access to real people who know your setup, you get fast, reliable help whenever you actually need it.
Technical support is available to you 24/7. We pride ourselves with fast response times. A skilled agent is dedicated to your issue and proactively follows up until you are satisfied. We also routinely perform outbound courtesy check-ins to ensure full satisfaction. We offer quick onsite swap service for terminal replacements. Our rapid response policy ensures that downtime to your business is minimal.
Dedicated
Account Manager
Get personalized support from a specialist that is highly familiar with your business and understands your unique needs. Your dedicated Account Manager is your direct point of contact for questions, guidance, and ongoing optimization, helping you get the most out of your payment solutions.
At MONEXgroup, we’ve built our reputation on providing the most efficient and extensive level of customer service in the industry. Hundreds of our Google reviews attest to our quality service.
One payments partner for
unattended, attended & online
Simplify operations using a single partner for all your payment needs. From self-serve kiosks and in-store terminals to e-commerce checkouts, MONEXgroup delivers an all-in-one solution tailored to how you do business. Consider saving big on operating expenses. Take advantage of our integrated payment solutions and deal with one company for all your payment needs: In-Store POS & Attended Payments, Unattended Vending & Self-Service, On-the-Go & Mobile Payments, and eCommerce, Virtual & Recurring Payments.
We understand the complexity that comes with having to rely on multiple payment processing providers. That’s why, as a MONEXgroup client, you can consolidate your unattended, in-store, on-the-go and online solutions under a single account, with one monthly fee and statement. By choosing MONEXgroup as your payment processing partner, you benefit from a full suite of Payment Processing Solutions and rely on one trusted partner. We’ve simplified payment processing. Choose our future-proof Integrated Payments Solutions!
All-in-One Partner
for all your payment needs
Ask yourself “What is the cost of doing business when having a poor partnership with a payment processor?”. If your payment processing touches various entities, a small problem can quickly turn into a frustrating experience. There is no need for a pieced-together solution with several providers.
As your single point of contact, MONEXgroup is nimble and quick to respond. Have one merchant account, one statement, one monthly fee, one support line, one dedicated account manager. We have multiple gateway relationships, and easy integration with main gateways & acquirers.
Competitive pricing
and simplified rates
Get clear, straightforward pricing with no hidden fees. Our competitive rate structures are designed to give you more value and transparency, making it easier to manage costs and maximize your bottom line. The clarity of our offer and of our statements makes MONEXgroup unique in the industry. Our friendly and proactive Customer Service will patiently review statements with you, to avoid any type of doubt or confusion.
Due to close partnership relationships with acquirers, we able to offer the most competitive Visa, Mastercard and debit card processing rates available on the market. Start maximizing your ROI with MONEXgroup today!
Next business day deposits into
the merchant bank account
Keep your cash flow moving with next business day deposits directly into your merchant bank account. Fast, reliable funding means you can focus on running your business without delays. Maintain a steady cash flow at your business and be confident in knowing that you can pay your bills on time. By avoiding late billing payments, you can establish a trusting relationship with suppliers and avoid tarnishing your company’s reputation.
With next-business-day funding you can keep your inventory in check to maintain customer satisfaction and avoid losing out on sales. Next business day deposits also allow you to ensure that your employees are paid on time, so that you can keep your team motivated and provide customers with high quality service.
Robust and customizable
online reporting tools
Access the insights that matter most with powerful reporting tools tailored to your business. Track transactions, monitor performance, and make informed decisions, all from a secure, easy-to-use online dashboard. Knowing what drives your revenue is a significant advantage to making informed business decisions. Access the full-suite reporting dashboard to monitor data such as financial transactions, usage statistics, location/regional performance, etc.
24/7 real-time monitoring
and troubleshooting
Stay ahead of issues before they impact your business. Our systems run around the clock, and you have remote access to monitor performance, detect potential issues, and trigger proactive troubleshooting, so you can keep operations running smoothly without interruption.
Remote management for
configuration and price changes
Make updates anytime, from anywhere. Our remote management tools let you adjust pricing, settings, and system configurations without needing to be on-site, saving you time and keeping your business agile. Our platform allows remote admin access to get diagnostics, check terminal status, set up alerts, and perform updates. You can interact with payment terminals remotely to adjust pricing in real-time, assign permissions to managers, or review transaction history.
Trusted by Major Brands
Join the thousands of business owners who have made the switch to MONEXgroup.
We just need a few quick details and you’ll be connected with our team right away. They’ll tailor a plan to your unique needs, and guide you toward the best solutions tools to grow your business.
Ask our payment experts for a personalized quote, no strings attached. Find out how much you could save with a cost comparison!
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Don’t just take our word for it!
See what our satisfied clients are saying about their experience in partnering with MONEXgroup for payment processing.
We had a great experience with MONEXgroup. We purchased a waterproof PIN pad for a donations terminal, along with related payment processing equipment, and everything has been working reliably so far. The setup process was smooth, and the team was helpful and responsive whenever we had questions.
Chris Zota Charity Manager