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ON SITE SERVICE

MONEXgroup now offers the fastest on-site service in the industry.

At MONEXgroup, we’ve built our reputation on providing the most efficient and extensive level of customer service in the industry. When you need us, we’ll be there… fast! Merchant Services by MONEXgroup include the installation, maintenance and repair of Point of Sale (POS) solutions on-site at the business location. This rapid response policy ensures that downtime is minimized.

Installation Services

Provide installation services for our terminals to ensure you get a fully functional and reliable system.

Training

Provide training on using your payment processing terminal and teaching steps you can take to help prevent card fraud and charge backs.

Technical Service

Provide on-site technical service with fully trained staff to replace or repair your terminal.

ONLINE REPORTING

Easy-to-use tools that allow you to better manage your information.

With Online Reporting, merchants can gain greater visibility of their business performance on-demand. The user-friendly merchant portal provides the necessary tools for your business needs including a look-up function plus a comprehensive reporting feature for viewing transactions processed within the chosen period of time. This powerful information at your fingertips assists with financial analysis and decision-making. Sign up today for a merchant account and monitor your ongoing business activities!.

Consolidated Data

Consolidated data can be viewed online or imported into spreadsheets and accounting packages for your own financial analysis.

Comprehensive

With the information provided in these comprehensive reports, it can facilitate trend analysis and forecasting to assist you with your future business planning & decisions

Easy to Use

The Merchant Portal is searchable, so you can find transactions by authorization code, terminal, transaction date, transaction amount, and card type.