Technology has provided businesses with unique advantages when it comes to their point of sale (POS) machines. New trends with portable POS systems and online payment processing offers retail businesses and service providers new avenues to enhance the consumer experience and provide a greater level of personalization and data security.
In this article, we discuss seven benefits of migrating to a mobile POS system such as the Clover Flex Handheld POS. Read about how mobile POS solutions are changing the way businesses engage their customers as they move from traditional methods of payment processing.
What Is a Mobile POS System?
A mobile or portable point of sale (POS) system functions on an LTE device like the Clover Flex. Other solutions like the Clover Virtual Terminal operate from a mobile device such as a smartphone or tablet like an iPhone or iPad. A mobile POS system is the best all-in-one solution for a business that is on the go or needs flexibility in payment processing. With powerful technology at your fingertips, you can even use your mobile POS system for essential business functions. Here are seven benefits of a mobile POS system:
1. Enhanced Customer Service
Clover Flex is a mobile POS system that acts as the focal point of your employee/customer interactions. It can serve multiple roles and functions, from checking inventory or customer details to providing immediate and critical information that your staff needs to better serve your customers. With its ability to work off both Wi-Fi and LTE networks, businesses can provide excellent customer service by completing transactions at all times.
2. Decentralized Point Of Sale
A portable POS system is first and foremost a mobile register. It accepts all kinds of payments, from traditional credit and debit card transactions to emerging payment forms like eWallets and online payments. For instance, customers at restaurants can pay at their table, increasing convenience and reducing the headache of waiting for the check — and then waiting again for the receipt. Decentralizing your point of sale allows employees to handle transactions and place orders immediately from any location in your store or anywhere else you may be selling.
3. Efficient And Reliable Transactions
Not only does a portable POS system, such as the Clover Flex, increase the overall efficiency of your payment system, it also provides reliability that traditional POS systems lack. With its long battery life and many connectivity options, businesses no longer have to rely on plugging in their POS machine or Wi-Fi to accept a payment transaction. This mobile POS system can transform the entire flow of retail transactions by reducing inefficiencies around payments and processing by making sure that customers can pay anywhere in the store.
Additionally, tradesmen and contractors can use their portable point of sale systems to build estimates, create invoices, collect customer information and receive payments while on the job site, eliminating the need for complicated next-day billing procedures.
4. Improve Store Flow
We’ve all been in diners, shops and boutiques that have their traditional point of sale machine situated at a kiosk or booth next to the front door. It is often crammed into a corner too small for it and creates really awful foot traffic bottlenecks around the store entrance, disrupting the flow of customers into and out of the store.
An in-store mobile POS system changes all of that. With the Clover Flex, employees now carry the strength of a mobile POS machine in their hands, eliminating the need for clunky and space-hogging registers. The front of your store or restaurant no longer has to serve as both a welcome center and a site for all of your payments, freeing up the space for displays or other uses.
5. Accept Modern Payment Types
Even the most capable registers found in traditional POS systems are not capable of accepting new, alternative methods of payment. However, with a portable point of sale and the power of a payment processing solution like the one from MONEXgroup, you can accept a wide variety of payment methods, including Apple Pay, mobile wallets and more.
6. Enhanced Security
Digital security is a growing concern. With the number of security breaches seeming to multiply by the year, nothing is more important than keeping your customer’s information and data secure. Becoming PCI DSS compliant is a necessary step for modern retail companies. A mobile POS system from MONEXgroup with built-in security features allows you to ensure compliance, security and safety of payment and personal information from your customers.
7. Transform The Customer Experience
Mobile POS solutions open up a whole new world of opportunities for your business. You can enhance your customer experience by personalizing their visit. Reward return customers by collecting data and offering promotions or discounts. Collect data that will help you enhance customer offerings and provide important demographic information.
You can revolutionize the way your customers interact with your business by customizing your approach. Offering value-added services and additional features is easier than ever with an on-the-go mobile POS system that provides you with the flexibility to craft unique experiences for each individual.
Get More From Your Mobile POS System With MONEXgroup
Kick your business into a higher gear with a mobile POS system from MONEXgroup. For nearly two decades, we have partnered with businesses to provide payment processing solutions to suit their business needs. Whether you need an on-the-go, in-store, online or unattended portable POS system, MONEXgroup is the right choice for you.
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Author: Layal Scheirich, Head of Sales at MONEXgroup
Bio: With 18 years of experience in payment processing and merchant services, Layal has seen in-store POS technology evolve from its humble beginnings to contactless, unattended, mobile and online alternatives. Today, Layal is an inspiration to the MONEXgroup’s team and a go-to source of information related to payment processing. She is enthusiastic to share her knowledge with audiences interested in cutting-edge technologies available today, such as unattended payment for self-serve kiosks, e-commerce online payment gateways, virtual terminals, and contactless and mobile payment solutions.
Social Media Profile: LinkedIn
Contact Info: insights@monexgroup.com
