Desk/5000
A seamless customer experience
to speed up the checkout.
The Desk/5000 covers the most demanding use cases at the merchant’s counter. Provide your customers a seamless purchasing experience with a compact terminal that accepts all payment options, and has a user friendly & intuitive interface.
Key Features
Highest Security
Certified and fully compliant with the latest global and local PCI regulations, future-proofed with top-of-the-line cryptography and encryption.
Payment Flexibility
Accept all forms of payment, including magstripe, chip & sign, EMV chip & PIN, NFC contactless, and signature capture.
Optimized for Speed
With speeds 4x faster then the industry average, your lines are shorter and you process more transactions per hour.
Automatic Updates
Save time with the convenience of automatic software updates.
Automatic/Manual Settlements
Select whether you want to settle your terminal manually or automate your settlements at the end of the night.
User-Friendly
Your customers enjoy a user-friendly interface with a backlit keypad.
Let’s explore the solution that is right for you!
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The Ingenico Desk/5000
POS System
Make payment a seamless part of the customer experience with the Desk/5000, a compact, high-performance terminal built for busy retail and service environments. Its space-saving footprint is ideal for maximizing counter space without compromising functionality. Whether you’re upgrading from a basic terminal or seeking a reliable countertop solution, the Desk/5000 delivers fast, secure, and engaging payments every time.
The Desk/5000 supports all major payment types, including chip and PIN, magnetic stripe, and contactless via NFC technology. With a responsive 3.5″ backlit color touchscreen and 16 ergonomic, backlit keys, the interface is both modern and user-friendly. Customers benefit from an all-in-one PIN pad and intuitive on-screen prompts, speeding up transactions and reducing errors. Accept EMV Chip & PIN, swipe and sign, mobile wallets, and even NFC-based couponing, offering unmatched flexibility.
Security is built into every transaction. The Desk/5000 is fully PCI compliant and supports chip card technology, helping safeguard sensitive customer data and keeping your business protected from fraud. Stay current without manual intervention. Automatic software updates ensure the latest security and functionality are always in place.
Speed is a standout feature, with chip card transactions completed in as little as 2.5 seconds, faster than the industry average. Faster checkouts mean shorter lines, improved customer satisfaction, and more transactions per hour. The terminal also offers strong connectivity with IP/Ethernet and store-and-forward functionality so payments can continue even if the network is down.
Accept secure credit and debit card payments with the Ingenico Desk/5000, a compact countertop terminal built for offices, retail stores, restaurants, and other fixed-location businesses. With its electronic signature capture capabilities, it supports digital receipt storage and new applications like contracts, loyalty, and service enrollment.
The Desk/5000 covers demanding use cases at the counter and connects easily with other POS devices. It is a robust solution for high-traffic environments like retail stores, quick-serve locations, healthcare offices, and professional service providers. From single-location merchants to national chains, businesses rely on the Desk/5000 for fast, secure, and flexible in-person transactions.
Ingenico Desk/5000 Technical Specs
- Processor: Cortex A5 application & crypto processor
- Memory: Internal 512 MB Flash, 512 MB RAM, External MicroSD up to 32GB
- OS: Telium TETRA
- SAM: 2 SAM
- Readers: Magstripe ISO 1/2/3 500K lifespan, Smart card EMV Level 1 500K lifespan, Contactless EMV Level 1
- Display: 3.5” Colour backlit HVGA 480×320
- Touchscreen: Resistive
- Keypad: 16 hardtop keys, raised marking, backlit
- Audio: Buzzer, Mono Speaker, Stereo Audio Jack
- Video: Video accelerator H264 codec
- Thermal Printer: Up to 20 lines/second, Paper roll cage 58mm width, 40mm diameter
- Connectivity: Modem, Ethernet 10/100 base T
- Magic Box: 1 RS, 1 Power, 1x Ethernet, 1 Line In
- Connections: 2 USB, Power Supply
- Power supply: 32W (8V, 4A)
- Size: 187x82x68mm, Weight: 340 g (12 oz)
- Environment: Operating Temperature 0°C/32°F to +40°C/104°F
- Accessory (optional): Privacy shield, Stylus Kit
- Security: PCI PTS 5.x