Published On: October 7, 2016

In today’s modern fast-paced world, people are looking for any advantage that offers convenience and saves them time. After all, time is money. One such innovation that assists with the time crunch is the unattended payment terminal – enabling faster settlement of transactions without waiting in a queue for a cashier. The unattended payment terminal can now be further accelerated by featuring the speediest form of payment: Contactless. Thanks to MONEXgroup’s revolutionary new Contactless Only technology in Vending Solutions , the unattended payment terminal can offer customers gratification as fast as a Tap every time, while also improving efficiencies for Vending operators.

Imagine a drive-through at a fast-food restaurant where you didn’t have to wait for everyone to key-in their PIN code or fumble for cash, as the unattended payment terminal accepted Contactless Only payment supporting Interac Flash, Visa payWave, MasterCard Tap & Go, or even mobile wallets such as Apple Pay. Each transaction would be completed within seconds and your wait time would be dramatically reduced. Have you ever wanted to play a game of pool or foosball at a bar or arcade, but didn’t have the right cash on you? Well, this problem should soon become a relic of the past as the unattended payment terminal with Contactless Only technology would allow you to pay by simply tapping your card or Smartphone on the Contactless reader, and playing to your heart’s content.

Unattended Payment Terminal

An unattended self service payment terminal is typically accompanied by a standalone kiosk payment system which the customer can activate themselves without the help of any sales representatives. An unattended payment terminal is the ideal solution for making payments at parking lots, vending machines, drive through and gaming machines… plus many other applications.

Benefits of Unattended Payment Terminal Transactions

The unattended payment terminal has numerous benefits which include ease of use and the ability to offer a better retail experience for customers as they do not need to wait in line to pay and can move on with their lives quicker. An unattended payment terminal can also include extra interactive features like audio instructions and voice activated response. While most unattended payment terminal interfaces are not fully weatherproof and can be infiltrated by elements, MONEXgroup’s contactless only unattended payment terminal is tested to withstand extreme hot and cold weather conditions and still be able to function properly. Furthermore, business owners who implement our contactless only unattended payment terminal do not have to worry about high maintenance costs, because MONEXgroup’s unattended payment terminal eliminates the need for key injection and MAC’ing. Watch our video to learn more.

Requirements for Unattended Payment Terminal Implementation

Before a merchant can incorporate an unattended payment terminal in their business, they are encouraged to implement the following requirements, capabilities and elements.

  1. EMV

Nowadays, EMV has become the main technology with credit cards and debit cards where customers can enter their chipped cards against a POS terminal to pay. With this in mind, EMV technology has become indispensable even with vending machines, unattended payment terminal and other forms of self-service. Since consumers are so accustomed to utilizing EMV, they will start expecting the same experience when going to checkout at an unattended payment terminal and vending machine.

  1. NFC

NFC technology allows consumers to tap their cards against a POS machine to pay. With the growth in adoption of mobile wallets such as Apple Pay and Android Pay, business owners who operate an unattended payment terminal need to take this trend into consideration and ensure that their machines are futureproof. According to this article by Ingenico, NFC technology is eliciting change in consumers’ buying behaviour by making it easier for them to buy products. By upgrading your unattended payment terminal to Contactless Only, you can leapfrog outdated existing technologies and keep up with consumer demand.

  1. Ease of Integration

System Integrators or Value Added Resellers (VARs) are service providers that bring all individual elements together to form a unique solution that meets the specific needs of merchants, industries and market segments. It’s critical for an unattended payment terminal to be seamlessly integrated to the business or payment environment. For instance, MONEXgroup offers the complete end-to-end solution with the integration of our unattended payment terminal technology into merchant’s kiosks.

  1. Timely Updates

Like the vending machines and kiosks themselves, the unattended payment terminal needs to be updated from time to time. That’s why you should definitely partner with a company that offers software updates that are field upgradable or remotely upgradable on your unattended payment terminal and kiosk solutions.

  1. Durability

Unattended payment solutions go through a lot wear and tear due to being exposed to different weather conditions, especially during a harsh Canadian winter. Therefore, business owners should demand a rugged, durable and long lasting unattended payment terminal for their vending needs.

  1. Payment Security

At the end of the day, payment security is the most important element when it comes to an unattended payment terminal because customers will not want to conduct business with companies that are known to be victimized by fraud. Vending operators must ensure that their payment solution is PCI certified for all card brands supported.

MONEXgroup and Unattended Payment Terminal Solutions

MONEXgroup’s unattended payment terminal solutions can be found in residential Laundromats with over 50,000 machines installed in Canadian apartment buildings. Tenants no longer need cash for their laundry; they simply purchase and add money to their “laundry smartcard” via Credit or Debit card. We also service nearly 100% of the air pumps at gas stations across the country…gone are the days of digging for the right change for tire inflation, all customers have to do is tap their card or mobile wallet and pump away. MONEXgroup’s unattended payment terminal technology is ideal for Drive Throughs looking to improve speed of service and customer experience. Our Contactless Only module can be integrated into food vending kiosks, facilitating instant payments and speeding up the queue. Grabbing a cup of coffee, bottle of pop or a bag of chips has never been so easy for customers and hands-free for management of payment collection. Just relax and watch the revenue accumulate.

Benefits of Partnering with MONEXgroup for an Unattended Payment Terminal Solution

MONEXgroup is a leading national payment processing service provider that allows business owners to accept virtually all forms of payment methods and help them succeed. MONEXgroup has been at the forefront of the unattended payment terminal trend and we have been consistently innovating our contactless only solutions to support our merchants to better their business and remain a market leader. MONEXgroup’s contactless reader can be integrated to offer a new standard of transaction speed plus durability with its resilient weatherproof design. We are proud to have launched and successfully deployed North America’s first contactless only unattended payment terminal systems. Our fast, reliable and flexible Contactless POS terminals function ideally both in-store and On-the-Go with the “Tap & Go” feature. Being Canada’s leading independent payment processing provider, MONEXgroup’s mission is to provide innovative, cost-effective and stress-free merchant service solutions that include fully-integrated point-of-sale terminals, wireless and E-Commerce payment solutions and technologically advanced Mobile Checkout to business owners. Check out our YouTube video about our revolutionary contactless only unattended payment terminal!

When partnering with the number one payment processor in Canada; MONEXgroup will increase your efficiency and quality of service and lower the related costs and receive the latest Merchant Services Canada Interchange Rates. Request a Cost Comparison Analysis today.

Author: Lindsey Lu, Marketing Communication Specialist, MONEXgroup
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