What Steps can Your Business Take to Prevent and Minimize Downtime?
A little preparation, training, and investment in the right tools and technology can help your business avoid many instances of preventable downtime, as well as lessen the negative effects when it does occur. Here are some effective measures your business can take to be better prepared for these situations.
Maintain Your POS System and Install Critical Updates
Like any other computer system, your POS system requires regular maintenance, software updates and hardware upgrades in order to operate at optimum efficiency and prevent exploitation of software vulnerabilities by hackers and data thieves. Make sure that your merchant services partner is supporting your business by providing the latest software patches, hardware improvements, and technical support to keep your payment processing technology running in perfect order.
Choose Reliable Providers for Communications and Internet Services
Saving money by choosing the cheapest providers for your communications and internet services just might come back to haunt you in the form of frequent outages, unreliable connections, and lack of support. Be sure to evaluate the customer reviews and ratings of these providers before you sign on with one to choose the one that is going to deliver the consistency and reliability your business needs to keep the data flowing so you can process transactions with speed and efficiency.
Leverage Payment Systems with Cellular Network Connectivity
Following hot on the topic of choosing reliable internet providers, it’s wise to consider incorporating payment solutions into your business that have the ability to connect to LTE and 3G cellular networks in addition to Wi-Fi. For example, portable POS terminals like the compact Clover Flex have built-in technology to enable cellular connectivity, so you can process payments from virtually anywhere, even on the road and away from Wi-Fi networks.
Offer Internet Payment Gateways and Virtual Terminals
Furthermore, payments can also be accepted through e-commerce portals and virtual terminals that are hosted in the cloud and accessed through the browser on smartphones and connected tablets. These flexible payment solutions can accept credit cards, debit cards, and a wide range of other digital payment methods without ever needing to physically handle the customer’s card. In essence, any smartphone or connected tablet can become a remote payment processing station through the use of virtual terminals and online payment portals.
Choose a Merchant Services Provider with Exceptional Customer Service and Tech Support
Finally, and perhaps most importantly, one of the most effective ways to avoid and prevent the problem of POS downtime is to partner with a reliable and trusted payment processing provider. MONEXgroup proudly offers our clients 24/7/365 customer service and technical support from expert professionals with a wealth of knowledge that you can leverage. Our team will help you every step of the way, from selecting the best combination of payment systems and technology to suit the needs of your business, to providing complete implementation and integration into your other existing business systems to achieve optimum reliability and consistency.
Protect Your Business Against POS System Downtime with MONEXgroup
Your business deserves to have the most reliable payment processing system possible, and you shouldn’t accept anything less. If you’re ready to make the move to a more reliable POS system and take advantage of the benefits that 24/7/264 support and service can bring to your business, now is the time to make the call to the team at MONEXgroup. We’re standing by to answer your questions and prepare a free cost-savings analysis for you. We look forward to speaking with you soon!
Contact MONEXgroup today for more information and your free quote!