Published On: September 12, 2023
  • With 24/7 access to customers, e-commerce payment processing can increase your business’s sales by enabling you to reach a global audience
  • You can gain access to important customer data allowing you to personalize a customer experience
  • Have in-depth analytics about a user journey and other important business data so you can make informed decisions to improve your business operations

In today’s digital realm, establishing a successful online presence is paramount for businesses looking for growth and long-term success. With the ever-increasing popularity of e-commerce, setting up a robust payment processing system has become a crucial aspect of building a thriving online business. And the demand for e-commerce payment options is increasing across all types of businesses. This article delves into why having a solid e-commerce platform with seamless payment processing is vital for your business’s success.

What is e-commerce payment processing?

E-commerce payment processing allows online businesses to receive and handle electronic payments for their products or services. This process involves securely transmitting transaction information between customers, merchants, and payment service providers to authorize, capture, and settle funds.

E-commerce payment processing compared to traditional payment processing

With traditional payment processing, an e-commerce merchant needs to integrate a third-party payment gateway into the checkout process. This means the customer is redirected to an online payment page on the third party’s website, where they enter their payment details to complete their purchase.

With e-commerce payment processing, the payment process is integrated into your business’s site. Customers won’t be redirected to any third-party page, forming a higher trust between the customer and merchants. When customers are redirected to a third-party page, they may question the security of their financial information and are more likely to exit their shopping cart.

Many customers abandon the checkout process due to a lack of trust. According to Baymard Institute, 18% of customers abandon their carts during checkout because they don’t trust a site with their financial information. So optimizing your e-commerce payment method is crucial to your business.

Benefits of Robust Payment Processing in E-commerce

Customers can easily access a wide range of products and services worldwide through online stores. It’s also equally important to consider the benefits of having your own e-commerce site for your business.

There are many benefits to having your own robust payment processing for your e-commerce. You can enjoy lower operating costs, manage your e-commerce business remotely, boost product visibility to an audience globally, and create personalized customer experiences.

Here is a breakdown of the benefits e-commerce payment processing brings to your business.

  1. E-commerce sites have cost-effective set-up and ongoing operation fees

The initial launch of your e-commerce website and ongoing maintenance can be fairly affordable. You’ll only need to cover expenses for web hosting, domain name, web design, logo design, and minimal sign-up fees on e-commerce platforms.

Additionally, automating the checkout and payment process reduces payroll expenses. Operating without a physical store saves on rent and utilities. You can avoid the large upfront investment of stocking up on products with dropshipping.

  1. Reach a Global Audience for Your E-Commerce Business

The traditional brick-and-mortar retail store is limited by its physical location and target audience. But, with e-commerce platforms, your business can go global and reach a much larger audience. Operating globally enables you to expand your customer base, work from anywhere, build your brand, and see profits faster than local competitors.

Furthermore, online payment processing enables your company to receive payments around the clock. This means your business can always accept payments, providing a convenient experience for customers and increasing your potential to make sales.

  1. Your E-commerce Site can be Accessed Around the Clock

As mentioned earlier, e-commerce websites are always accessible to customers at any time, unlike a physical store with set working hours. Your business’s sales system can operate 24/7, allowing you to maximize your sales and profits without the restriction of opening hours. For the customer’s convenience, chatbots can be available 24/7 without having to pay extra employees to run an online payment system.

  1. E-Commerce Unlocks Efficient Scaling and Inventory Oversight

Creating an e-commerce website can make it easier to grow your business and handle inventory. You can start with only one person and one website, and as sales increase, you can expand your product offerings and business with minimal operating expenses, which can lead to more profits.

E-commerce websites also simplify inventory management by making it possible to make adjustments based on the overall performance of your business. It also allows businesses to maintain precise stock records, ensuring that products are available when needed, and preventing stockouts that can lead to missed sales opportunities. This system ensures timely restocking, improving efficiency and satisfied customers.

Reduce your operating costs with our full suite of payment solutions

With MONEXgroup as your payment provider you benefit from our all-in-one payment ecosystem with: integrated processing solutions, 24/7/365 support, comprehensive reporting, and much more.
Talk to us today
  1. Potential for Massive Website Traffic

Unlike brick-and-mortar retailers, e-commerce sites can tap into massive search engine traffic potential. By implementing good Search Engine Optimization (SEO) practices, your online store can rank among the top results in search engine results pages (SERPs). Focus on transactional keywords to drive revenue and ensure your product content, including descriptions, is optimized, unique, and up-to-date. Even if you primarily run a physical store, having an e-commerce website allows you to reach new customers through search engine visibility, generate additional traffic, and boost sales.

  1. Simple Access to Customer Data Insights

Online shoppers are more at ease sharing personal information with e-commerce websites than physical retailers. This provides more opportunities to gain valuable insights into customer data. Utilize cookies, sign-up forms, and surveys to access data that is hard to gather in a physical store.

With this data, your e-commerce store can enhance customer interactions, improve shopping experiences, target customers with relevant ads, and offer personalized product recommendations. You can use customer insights to optimize your e-commerce business and deliver a tailored shopping journey.

  1. Easier to Gather and View Analytics

Lastly, exploring the value of analytics and metrics to improve your business performance over time is important. Unlike traditional retail, an e-commerce website offers valuable insights into customer behaviours, empowering you to make smarter business decisions.

You can easily track your website’s performance, view average order values, cart abandonment rates, and best-selling products, and learn about customers’ buying habits. These insights provide a comprehensive picture of your online store’s performance, including revenue by traffic source and much more.

You can transform this quantifiable data into actionable insights and make informed business decisions based on the metrics that matter most to you.

Take Your Business to the Next Level

Now that you know the importance of having an e-commerce site with a robust payment process, it’s time to implement this into your business. This is where we come in. At MONEXgroup, we offer a variety of online payment methods and provide customer support before, during, and after the sale. We pride ourselves on delivering excellent customer service to all our clients. Get your free, no-obligation quote today to elevate your business’s success.

Related Articles

Important Trends in Ecommerce and Online Payments

The ecommerce landscape continues to evolve, as innovations in payment technology and changes in consumer behaviour drive merchants to adapt to a new type of business environment. Staying on top of these trends is of critical importance in order to maximize profitability, increase customer retention, and gain competitive advantage.

Read more…

Choosing Between Payment Gateways and Hosted Checkouts for Online Payments

For businesses who are taking their first steps into the world of online sales, choosing the right type of payment processing solution can help to accelerate success. However, understanding the reasons why one online checkout solution may be preferred over another for your particular business is critical to ensuring the implementation of an optimized ecommerce system and payment processing gateway.

Read more…

A Beginner’s Guide to E-Commerce Payment Processing

A critical component of any e-commerce business and experience is payment processing – that’s how you get paid online for goods or services offered in your e-commerce store. In order for consumers to have a positive overall experience and become repeat customers, e-commerce payment processing must be flexible, fast, reliable and secure.

Read more…

Grow your business with our Full Suite of payment solutions

With over 20 years of industry experience, MONEXgroup creates competitive advantages for your business through customized innovative payment solutions.

Contact us today and discover the right payment solution for YOUR business!

Ask yourself “What is the cost of doing business when having a poor partnership with a payment processor?”. If your payment processing touches various entities, a small problem can quickly turn into a frustrating experience. There is no need for a pieced-together solution with several providers.

As your single point of contact, MONEXgroup is nimble and quick to respond. Have one merchant account, one statement, one monthly fee, one support line, one dedicated account manager. We have multiple gateway relationships, and easy integration with main gateways & acquirers. MONEXgroup is the One-Stop-Shop for all your payment needs.

Consider saving big on operating expenses. Take advantage of our integrated payment solutions and deal with one company for all your payment needs: In-Store POS & Attended Payments, Unattended Vending & Self-Service, On-the-Go & Mobile Payments, and eCommerce, Virtual & Recurring Payments.

We understand the complexity that comes with having to rely on multiple payment processing providers. That’s why, as a MONEXgroup client, you can consolidate your unattended, in-store, on-the-go and online solutions under a single account, with one monthly fee and statement.

By choosing MONEXgroup as your payment processing partner, you benefit from a full suite of Payment Processing Solutions and rely on one trusted partner. We’ve simplified payment processing. Choose our future-proof Integrated Payments Solutions!

At MONEXgroup, we’ve built our reputation on providing the most efficient and extensive level of customer service in the industry. Hundreds of our Google reviews attest to our quality Customer Service.

Technical support is available to you 24/7/365. We pride ourselves with fast response times. A skilled agent is dedicated to your issue and proactively follows up until you are satisfied. We also routinely perform outbound courtesy check-ins to ensure full satisfaction.

We offer quick onsite swap service for terminal replacements. Our rapid response policy ensures that downtime to your business is minimal.

The clarity of our offer and of our statements makes MONEXgroup unique in the industry. Our friendly and proactive Customer Service will patiently review statements with you, to avoid any type of doubt or confusion.

Due to close partnership relationships with acquirers, we able to offer the most competitive Visa, Mastercard and debit card processing rates available on the market. Start maximizing your ROI with MONEXgroup today!

Knowing what drives your revenue is a significant advantage to making informed business decisions. Access the full-suite reporting dashboard to monitor data such as financial transactions, usage statistics, location/regional performance, etc.

Our device allows remote admin access to get diagnostics, check terminal status, set up alerts, and perform updates. You can interact with payment terminals remotely to adjust pricing in real-time, assign permissions to managers, or review transaction history.

Fill in the form below

By submitting, I agree to the MONEXgroup Terms of Service and Privacy Policy

We will never sell, distribute, or publish your details.