Published On: November 29, 2022
  • Unattended payment systems in outdoor environments can bring many advantages to your business
  • Harsh climates and sub-zero temperatures during winter demand rugged and durable POS technology
  • Weatherproof unattended payment terminals offer reliability and convenience to help boost sales

Many businesses rely on the convenience of unattended outdoor payment processing systems to serve customers. However, not all unattended payment systems are suitable for regions that experience drastic temperature swings, heavy rainfall, or intense snow. To work reliably and consistently in these types of environments, a special type of weatherproof payment terminal is needed to withstand these forces of nature.

 In many places around the world, the weather isn’t always as hospitable as we would like it to be. For electronic devices, such as those used in unattended payment stations, this can result in decreased reliability and a higher instance of malfunctions. Conditions such as extreme heat and cold, along with excessive rain and snow, can wreak havoc on the internal electronics and digital LCD screens commonly used in payment processing systems. It’s critical for businesses that depend on these outdoor payment terminals that the technology is durable enough to withstand even the most severe weather.

Advantages of Offering Outdoor Unattended Payments to Customers

Even with these environmental challenges, the advantages of offering customers outdoor unattended payments are numerous and substantial. Unattended payment systems provide an opportunity to reach a broader range of customers and improve convenience. Instead of concentrating on operating hours when physical staff can be present to accept payments, unattended systems can offer 24/7/365 accessibility. In addition, self-serve payment solutions can be installed in remote locations to expand the reach of a business to new markets.

For businesses that focus on serving their customers in outdoor environments, it is an absolute necessity to have payment processing systems that can continue to function in all weather conditions. Reliability is of utmost importance in order to deliver a positive customer experience. Providing consistency, ease-of-use, and round-the-clock accessibility to customers helps outdoor unattended businesses drive profitability, increase market share, and boost customer satisfaction. Let’s examine a few of the most prominent business applications for outdoor payment terminals.

Year-Round Businesses that Rely on Unattended Payment Processing Systems

There are many applications where the ability to accept payments using an outdoor unattended terminal is simply the best way of efficiently serving customers.

Gas Stations and Vehicle Charging Stations – When it comes to products that are in-demand at all hours of the day and in all locations, there are few as essential as fuel for vehicles. Whether it’s in the form of gasoline or electric power, unattended payment systems for these types of businesses are almost always found in outdoor environments. The same is true of pay-to-use equipment such as outdoor tire inflators and unattended vacuum systems. Therefore, payment terminals that are installed in these businesses must be able to withstand all types of weather conditions and perform as expected.

Parking Lots and Garages – Paying for parking has evolved far beyond coin-fed meters. Now, most parking lots and garages manage payments using convenient payment terminals that can accept credit cards, debit cards, and other payment methods including digital wallets. Unattended payment stations for parking applications can allow customers to come and go at all hours. Plus, these payment terminals reduce overhead by eliminating the need for staff to handle payments.

Self-Serve Car Washes – The salt and sand that is spread over the roads during the winter helps us get around safely, but it can build up fast on vehicles. Self-serve car washes need to operate 365 days a year, and the freezing cold, constantly-damp surroundings mean that the car wash payment terminals need to be completely waterproof and extremely durable. Otherwise, operations can grind to a halt when there is a problem with payment processing systems.

Ticketing Terminals – Self-serve ticketing has seen substantial growth in recent years as businesses look to increase convenience and accessibility to customers. Public transit stations and movie theaters are just two examples of applications where unattended terminals can add a great deal of value and efficiency for customers. Shorter lines, faster checkout, and 24/7 availability are all key advantages of unattended outdoor payment systems for ticketing applications.

Food, Beverage, and Consumer Packaged Goods VendingUnattended vending machines carry a much more diverse array of products than ever before. These types of self-serve machines used to primarily focus on snack foods and beverages. These days vending machines serve up everything from everyday consumables like batteries and facial tissues, to high-value items like premium electronics and even solid-gold bars. As the variety of products available through vending machines has increased, so has the demand for them to be located in a more diverse range of outdoor locations.

Clearly, the business cases for outdoor payments are varied. However, the need for such unattended payment systems to be rugged, durable, and able to function under the worst conditions is constant among them all. What does it take to weatherize a payment terminal so it is suitable for use in all-season outdoor situations?

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Understanding the Differences in Weatherproof Unattended Payment Terminals

To survive the intense environmental conditions that can occur in many regions of the world, the unattended terminals used for outdoor payment processing must be built with the weather in mind. This means using a completely different approach in both the construction and components used in order to improve durability and reliability. In some instances, there may be a different type of LCD screen used in the terminals to avoid problems associated with extreme cold. In other situations, extra waterproofing needs to be incorporated into the circuit boards, casing, and assembly of the payment terminal. This works to effectively protect internal electronics from even the most intense environmental conditions.

In addition to the ruggedization of the payment terminal itself, outdoor payment systems utilize fewer mechanical buttons and physical contact points. Instead of incorporating a mechanical keypad and swipe reader, newer outdoor payment systems feature tap-to-pay technology and digital touchpads. Physical mechanisms can freeze up in extreme cold, whereas the NFC technology used in contactless systems is far more reliable in all weather conditions.

Furthermore, it’s critical to understand that the technology itself is only part of the solution. Of equal importance in leveraging an outdoor unattended payment processing system is the level of support and service needed to make this investment a success for your business. Like so many other investments your business will make, implementing an outdoor unattended payment solution will only deliver the results you want if it’s done with the right approach from the very beginning.

Equip Your Business with Convenient and Reliable Outdoor Payment Solutions from MONEXgroup

For MONEXgroup clients, the benefits of advanced outdoor unattended payment technology are combined with the advantages of world-class customer support and expert technical service. With MONEXgroup as your payment processing partner, we will ensure that your outdoor payment solution is configured to your exact specifications and designed to withstand your specific environmental conditions. Our client success professionals will work closely with you to understand the exact needs of your business and customize a payment system for maximum ROI.

The weather may be unpredictable, but that doesn’t mean your outdoor payment system has to be. Reliability and durability are important aspects of unattended payment solutions that are designed to work in the worst environmental conditions, but there’s more to consider. Ongoing support and service must also be factored in. Once installation is complete, MONEXgroup’s team of technical support experts are at your service to help you maintain and manage your outdoor payment processing system. If there are any questions you have or assistance you may need, knowledgeable and experienced help is just a phone call away. You can count on our experts to deliver guidance and support, enabling you to make the most of your investment in outdoor unattended payment systems.

Take advantage of the benefits weatherproof outdoor POS systems can bring to your business with MONEXgroup. Contact us today for more information and a free estimate!

Sam HutchisonAuthor: Sam Hutchison, MBA – Marketing Director at MONEXgroup
Bio:
Digital marketing and project management professional highly experienced in campaign execution, mar-tech, media planning, team building, partner management, business development, analytics, sales, digital integration and e-commerce.
Social Media Profile: LinkedIn
Contact Info: insights@monexgroup.com

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Ask yourself “What is the cost of doing business when having a poor partnership with a payment processor?”. If your payment processing touches various entities, a small problem can quickly turn into a frustrating experience. There is no need for a pieced-together solution with several providers.

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At MONEXgroup, we’ve built our reputation on providing the most efficient and extensive level of customer service in the industry. Hundreds of our Google reviews attest to our quality Customer Service.

Technical support is available to you 24/7/365. We pride ourselves with fast response times. A skilled agent is dedicated to your issue and proactively follows up until you are satisfied. We also routinely perform outbound courtesy check-ins to ensure full satisfaction.

We offer quick onsite swap service for terminal replacements. Our rapid response policy ensures that downtime to your business is minimal.

The clarity of our offer and of our statements makes MONEXgroup unique in the industry. Our friendly and proactive Customer Service will patiently review statements with you, to avoid any type of doubt or confusion.

Due to close partnership relationships with acquirers, we able to offer the most competitive Visa, Mastercard and debit card processing rates available on the market. Start maximizing your ROI with MONEXgroup today!

Knowing what drives your revenue is a significant advantage to making informed business decisions. Access the full-suite reporting dashboard to monitor data such as financial transactions, usage statistics, location/regional performance, etc.

Our device allows remote admin access to get diagnostics, check terminal status, set up alerts, and perform updates. You can interact with payment terminals remotely to adjust pricing in real-time, assign permissions to managers, or review transaction history.

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